We walk you through municipal and provincial short-term-rental licensing across all 10 Metro Vancouver cities we operate in. Having onboarded 40+ owners, we know exactly what each City's licensing department wants — and the consulting is free with every plan.
Every Metro Vancouver municipality has its own short-term-rental rules — business licences, principal-residence requirements, provincial registration, strata bylaws — and they change. We don't file as you (the owner must sign the licensing paperwork themselves), but we prepare every form, know each City's quirks, flag the traps, and walk you through the process step by step. What's a multi-week paper chase on your own becomes a guided, days-long process.
First we confirm exactly which rules apply — which can be non-obvious (City vs District of North Vancouver, for example) — and whether your property qualifies for STR at all.
We pre-fill your municipal business/STR licence application and provincial STR registration with the right answers, and draft any strata notification your building requires.
You review the prepared paperwork, ask questions, and sign as the legal property owner. We walk you through every field so nothing is a mystery.
We track the application through the City's process, respond to any follow-up requests, and keep you posted until your licence is issued and you're legally live.
What's a confusing multi-week paper chase on your own becomes a guided, days-long process — because we already know each City's forms and traps.
We've navigated all 10 municipalities dozens of times. You get the accumulated muscle memory of every application we've shepherded.
Licensing consulting is included on both Self-Serve and Premium at no extra charge — because a legal, licensed property is the foundation everything else stands on.
A licensed, compliant property gives guests a stay that goes exactly as booked — no enforcement surprises, no risk.
Guests booking a properly licensed property avoid the risk of last-minute cancellations from City enforcement or a building shutting an illegal listing down.
→A licensed listing signals a legitimate, professional operation — guests book with confidence, not wondering if the place is operating under the radar.
→No mid-trip eviction by a strata, no listing pulled by the platform for compliance — the stay goes exactly as booked.
→A compliant property books reliably and earns guest trust, sustaining the demand that holds your rate up.
We provide guidance based on extensive experience; licensing requirements change and we are not a substitute for legal advice.
The City of Vancouver requires a business licence, provincial registration, and that the STR be your principal residence — the strictest regime in the region. We screen this on day one: if your property doesn't qualify, we'll tell you honestly and suggest a compliant alternative like medium-term rental.
Richmond's rules differ from Burnaby's, which differ from Surrey's, which differ from the District versus City of North Vancouver. We maintain current playbooks for all 10 municipalities we operate in — so your application matches your specific City's expectations the first time.
On top of municipal licensing, BC's provincial short-term rental registration adds a second compliance layer many owners don't expect. We walk you through the provincial portal alongside the municipal forms so both levels are handled together, not as a surprise later.
Before licensing, market analysis confirms the property is worth operating — together they de-risk your launch decision.
Learn more →Licensing is woven into our 21-day onboarding. See the full city-by-city licensing breakdown there.
Learn more →Once licensed and live, your dashboard tracks the performance your compliant operation generates.
Learn more →Fill out the form, get a written revenue estimate within 24 hours. We'll tell you honestly whether your property qualifies in its city, and exactly what licensing would involve.
